QRP International is proud to announce it has achieved the ISO 9001:2015 certification, an internationally recognised standard that ensures our services meet the needs of our customers through an effective quality management system.

Achieving excellence, Customer satisfaction and Continuous Improvement

We are dedicated to providing high Quality. Our Accredited Quality Management System enables us to maximize Quality provided in all of our activities – from the analysis of clients business needs to the tailoring of the services offered. The Quality Management System ensures that our services are supplied according to the foreseen specifications, in order to assure the constancy of the Quality, the full satisfaction of the Customers and the reference to our Core Values :

1. We do our utmost to make our clients happy
2. We enjoy working together as a team
3. We keep our word
4. We are committed to our professional development

QRP international decision to work towards ISO 9001:2015 accreditation demonstrates our commitment to continually improving our services. To become ISO 9001:2015 compliant, the QRP team underwent an extensive company-wide audit that included quality management system development, a management system documentation review, pre-audit, initial assessment. Non-conformances have not been identified along the assessment.

ISO is one of the most rigorous and well-regarded standards in the world. QRP International were audited by Bureau Veritas, and were presented with their certificate in August 2019.

QRP International Managing Director, Jacobus Groot says:

“As you know the first letter of our brand, the Q stands for Quality which means for us that we are focused on delivering services with an outstanding quality. It means also that we are constantly working on improving the quality of our services as we believe that can always improve the things we do. I am therefore very honoured and proud about our achievement of the ISO 9001 accreditation. It is a recognition of much work done in the last years. I was especially proud to learn that we had to make minimal changes to our systems in order to achieve the ISO accreditation as we have been working on improving our systems all the time. It is a great milestone for the development of our company and I am grateful to all staff contributing to this achievement!”

DevOps is a dynamic and ever-improving set of practices that emphasises collaboration and communication between software developers and other IT professionals.

All the people involved in developing software products and services and all the people dealing with delivering and managing those products and services do not all do the same things but needs some common skills in order to work together in a DevOps team.

The Upskilling: Enterprise DevOps Skills Report 2019 from DOI has identified the following “must-have” skills

• Automation skills
• Process skills
• Soft skills

Automation Skills

A DevOps professional is aiming to reduce waste and improve speed along the software development process, and the automation is a  key skill to succeed. A Devops team member should also have knowledge around automation tools.

Process Skills

DevOps is Culture, so People and Process come first. This is the reason why Automation is important only if accompanied by working processes. DevOps professionals must have the capability to streamline processes to make them efficient.

The key process skills are:

• Software development life cycle
• Understanding of process flow and analysis
• Agile
• Experience with test-driven deployment concepts and methods
• System thinking

Soft Skills

DevOps is not just software or IT, DevOps is Individuals as part of a Team. Individuals need to get engaged and motivated, this is the reason why soft skills have been considered as must-have skills.. 

The key soft skills are:

• Collaboration and cooperation
• Problem-solving
• interpersonal skills
• sharing and knowledge transfer
• personal value commitment
• flexibility and adaptability

A DevOps Leader must have these skills in order to lead people through a DevOps cultural transformation. 

Discover the  Skills That are Most Important to DevOps teams in 2019

Source: Based on the official report of the DevOps Institute, “2019 Upskilling: Enterprise DevOps Skills Report”

QRP International is about to launch new DevOps leader courses available in Bruxelles from September 2019!

The Digital Transformation and DevOps – discover how to lead DevOps and get DevOps Leader Certified!

We are living in an era characterized by fast change and automation, technology is pervading every aspect of life. To keep pace with this “digital revolution“, IT professionals and DevelOpers have to continuously upgrade their technical skills in order to be able to deal with new services and procedures.

When  speaking about “revolution” we imagine a change that pervades all the aspects of working activities so, focussing just on technical competencies represents a great underestimation of these changes. Revolution involves also cultural aspects and soft skills! The way of leading teams and departments is affected by digitalization; organizations that want to undertake the digitalization challenges need people capable of leading this change.

Leadership is a transfunctional skill essential to enable any department of the organization to reach the common objectives and maintaining the outcomes during the time. A new figure capable of creating a digital transformation, applying new techniques that have been proven by enterprise organisations is needed. This figure is the DevOps Leader. Organization’s profitability and productivity depends on the team capability to develop products, the good Devops Leader enhance comunication through the department producing profitabilities.

Why enrolling for the DevOps Leader course, and what prerequisits are needed to be DevOps leader certified?

The importance of the DevOps Leader course is represented by its unique position in the market, it was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives, such as the Spotify Squad Model, and has been designed to teach the key differences and emerging practices for cultural transformation through leadership in a fast-paced DevOps and Agile environment.

Leadership is a pivotal skill for many function across the team that’s why the DevOps Leader training  is addressed to everyone starting or leading a DevOps digital trasformation program, professionals involved in modern IT leadership and organizational change approaches, change agents, business managers and stakeholders. The only mandatory requirement  is having succeded the DevOps Fundation examination.

The course aims to strenghten the 3 pivotal competencies of a real DevOps Leader:

• Inspirational Communication: this is the capability of a devops leader to share an appealing vision that inspires and motivates the Devops team to perform beyond expectations. The Leader encourages people to see the change as an opportunity.
• Intellectual stimulation: capability to challenge a team to ask new questions, challenge assumptions, take risks and generate ideas.
• Personal recognition: focus on the individual needs, acknowledge better performance and personally compliments for developments and achievements.

DevOps Leader open courses will be available from September 2019, in English in Luxembourg.

To know more about the DevOps Leader course and to find your next date visit the DevOps Leader page!

The summer is coming and people are planning their holidays.  Planning is an important part of various management courses.  Choose one of our confirmed courses before to leave for holidays.  Follow a course, learn new skills, get inspired and get certified in Project, Programme, Portfolio and Service Management!

Have a look at this list of confirmed courses: AgilePM, PRINCE2, PRINCE2 Agile and MSP

 CONFIRMED COURSES FOR  JUNE, JULY AND SEPTEMBER

• • • • • Programme Management – MSP Foundation 3-4-5 June 2019 (EN)  → More Info
        • Project Management- PRINCE2 Agile Practioner 11-12-13 June (EN)  → More Info
        • Project Management- AgilePM Foundation 17-18-19 June (EN)  → More Info
        • Project Management- PRINCE2 Foundation 1-2-3 July (FR)  → More Info
        • Project Management- PRINCE2 Combi 1-2-3-4-5 July (FR)  → More Info
        • Service Management- ITIL 4 Foundation 09-10-11 September (FR)  → More Info

 Do your organization need to train several members? 

Get in touch with us to discuss the best solution for your team!

Wintertime comes to its end but QRP continues to spread knowledge in best practices through its accredited courses in Luxembourg.

Have a look at this list of confirmed courses: PRINCE2 and MSP!

 CONFIRMED COURSES FOR MAY AND JUNE

• • • • Project Management- PRINCE2 Foundation 13-14-15 May (EN)  → More Info
      • Project Management- PRINCE2 Combi 13-14-15-16-17 May (EN)  → More Info
      • Programme Management – MSP Foundation 3-4-5 June 2019 (EN)  → More Info

 Do your organization need to train several members? 

Get in touch with us to discuss the best solution for your team!

Project Manager: perspectives and impact on project management

We live in a fast-paced environment where everything is pervaded by a constant transformation and change is the only common value. The number of organizations which are using Project Management procedures are increasing together with the spreading of tools and methods developed to help project managers and their teams to accomplish successfully their projects.
We have tried to identify the key trends in Project Management and their impact on the profession of the Project Manager, Programme and Portfolio Manager (PPM).

Having a strategic vision is pivotal

Project Managers are experiencing the need of having a strategic vision and this need will increase more and more. This means PMs will still need to deliver on time, on budget, within scope, but they will need to acquire that strategic vision which is  essential for the full realization of the project and of the expected outcomes. As emerged from the reports: “Project managers recognize that organizations will demand greater strategic vision and business awareness and as such will need to develop broader strategic skills to fulfil this need.”

Differently from the past, nowadays PMs are involved in the planning of the overall project strategy and they take directly part to all the project stages. The trend for the next years is that the strategic involvement will increase significantly and it will lead to a higher level of responsibility for the whole project: Project Managers will be responsible of the identification of the project to keep an eye on the overall organization objectives. Projects considered not strategic will be abandoned for the ones that serve the organization objectives the most.

“90% of project managers agree that they need a much stronger strategic vision that aligns with the goals of the business.”

Consequently, Project Managers have to enlarge their skills in order to include strategic and commercial competences such as the commercial analysis, change management and people management .

Change Management as an asset

Project Management will become more and more a basic business skill: every aspect of our roles can be considered in terms of project managing and delivering.

“Project Management will be used widely by individuals across the whole organization and will be seen as a valuable business skill. This democratization of Project Management will only enhance the value of Project Managers, setting them apart as professionals as they evolve their roles to be more strategic and affect change within the business.”

Acquisition of Agiles Methodologies

Past years have been characterized by the trend towards the adoption of Agile methodologies and this trend will increase during next years. Agile methodologies are recognized to fit the most the ever-changing business environment of the modern era and this has an impact also on Project Management.

“89% of project managers agree on the need of having more creativity and flexibility in Project Management”.

Working agile allows Project Managers to satisfy organization needs, needs which are in constant evolution and requires flexible, efficient and fast answers to the project execution. Real time information is getting more and more important with the consequence of making business scheduling redundant.  Working Agile allows a continuous improvement on the product/service also after the launch. This means that the initial version doesn’t need perfection: the result is a decreasing of pressure during the launching phase and an acceleration in product development.

The identified trends underline the strategic importance of the Project Manager role for the success of the entire organization. Their ability to deal with and enact  change will make of Project Management a unique and indispensable profession. Project Managers will be required to develop strategic competencies and skills in business analysis, change management, organizational diplomacy, leadership and communication (both internal and external).

Getting organization more and more involved with new technologies, Agile methodologies will continue to influence Project Management professionals requiring them to be more flexible and creative.

Interested in reading the complete report?Download it now!

Do you want to know more about Project Management? Subscribe to our newsletter!

QRP facilitates change for better results

QRP International helps organizations and professionals in developing their competences and in the implementation of Best Practices thanks to its tailor-made offer of Training, Certification and Consultancy in Project Management.

Sources:

« The future project management professional », Axelos

« Job Growth and Talent Gap 2017–2027  », PMI