The ITIL 4 Direct, Plan and Improve qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. It is also a pre-requisite for the designation of ITIL 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.
The ITIL 4 Strategist DPI Training is a 3 days course, delivered as a classroom event. The course includes the exam to obtain the ITIL 4 Direct, Plan and Improve Qualification.
The ITIL 4 Strategy Direct, Plan & Improve module will be launched on the 8th of November 2019.