/Articles & Case Studies
Articles & Case Studies

Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.
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  • QRP International
    Project Management -
    English

    Download the 2019 version of our full Training Catalogue and find out the right course for you and your organization, including PRINCE2, Agile and IT trainings. It’s an easy way to have an overview of all our training services!

  • QRP International
    ITIL - IT Management -
    English

    Download the ITIL 4 Training Programme: a practical document with all the info about the new ITIL version 4 course, certification levels, target audience, objectives and the complete programme for each day of training.

  • QRP International
    ITIL - IT Management -
    English

    Download the ITIL v3 Training Programme: a practical document with all info about the course, the certification levels, the target audience, the objectives and the complete programme for each day of training.

  • PeopleCert
    PRINCE2 2017 - Project Management -
    English

    PRINCE2 is the world’s most widely-adopted project management method. Download the brochure to find out its benefits!

  • QRP International
    PRINCE2 2017 - Project Management -
    English
    QRP International customizable PRINCE2 2017 Lessons Learned template is a useful document to help you in your PRINCE2 project work. Download the Lessons Learned template, available in Microsoft Word format.
  • PeopleCert
    DevOps - IT Management -
    English

    DevOps is a dynamic and ever-improving set of practices that emphasizes collaboration and communication between software developers and other IT professionals. Download the brochure to find out its benefits!

  • DevOps - IT Management -
    English

    This study provides a comprehensive view of the critical DevOps and digital transformation skill sets across the global enterprise IT community.
    © 2019 DevOps Institute. All Rights Reserved

  • QRP International
    English

    The ITIL® Best Practice framework is recognized to be the most enabled IT best practice within firms worldwide. A new version of ITIL, ITIL 4® is being released by Axelos but what about the changes between ITILv3 and ITILv4? What about the exact schedule of the launch of ITIL 4? What to do with my ITILv3 certificates and credits? Download the article and get your questions answered!

  • QRP International
    PRINCE2 2017 - Project Management -
    English

    QRP International customizable PRINCE2 2017 Business Case template is a useful document to help you in your PRINCE2 project work.
    Download the Business Case template, available in Microsoft Word format.

  • PeopleCert
    ITIL - IT Management -
    English

    ITIL 4 is the latest version of the world’s most popular ITSM framework. Download the brochure to find out its benefits!

  • Axelos
    ITIL - DevOps - IT Management -
    English

    There is much talk in ITSM circles about the benefits of introducing DevOps work practices into service management. But what about organizations who have not yet built out their automation capabilities, or more importantly, have not put in place the cultural changes required to make the introduction of DevOps viable?

    The goal of this practical guidance from Axelos Best Practice is to use the ITIL Practitioner guiding principles “start where you are”, “collaborate” and “keep it simple” to show how it is possible for IT service operations within organizations to reach across the divide to software development in order to bring improvements to their services.

  • PeopleCert
    ITIL - IT Management -
    English

    IT Service Management framework is widely recognized  to be the most enabled IT best practice.  Download the brochure to find out its benefits!