ITIL 4 Specialist: Create, Deliver and Support Course
The ITIL® 4 Create, Deliver and Support (CDS) course is designed for people who require an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools.
The training provides the candidate with an understanding of service performance, service quality and improvement methods.
The ITIL 4 Specialist: Create, Deliver and Support module provides universal guidance that further explores the concepts introduced in ITIL 4 Foundation, while covering challenges that modern enterprises face – from professionalism, team culture and collaboration, to outsourcing work and managing multiple suppliers.
It is the logical next step after ITIL 4 Foundation for those wanting to make immediate tangible changes to their organization’s working methods in service management. The module is less about technical aspects, and more on a practical and holistic approach to the creation and management of effective and streamlined services.
- ITIL 4 Create, Deliver and Support Exam
- Take2: Free Exam Resit
- Live Expert Guidance
- Pre-Course Study Guide
- Official Digital Manual
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
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18-19-20-21 November 2024 | Virtual | |
18-19-20-21 November 2024 | Virtual |
ITIL Create Deliver and Support Course Calendar
location | language | date_long | price_long | confirmed_available | book |
---|---|---|---|---|---|
Virtual | English | 18-19-20-21 November 2024 | € 1575 | Seats Available | Book now |
Virtual | French | 18-19-20-21 November 2024 | € 1575 | Seats Available | Book now |
Virtual | English | 10-11-12-13 February 2025 | € 1575 | Seats Available | Book now |
Virtual | French | 10-11-12-13 February 2025 | € 1575 | Seats Available | Book now |
Virtual | English | 3-4-5-6 June 2025 | € 1575 | Seats Available | Book now |
Virtual | French | 3-4-5-6 June 2025 | € 1575 | Seats Available | Book now |
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