/QRP international Commercial Conditions
QRP international Commercial Conditions

QRP International Commercial Conditions

Confirmed Bookings
When you make a confirmed booking, the QRP international will check the course status and acknowledge
acceptance by email. On acceptance via email by QRP International, the booking will be treated as an order and we will issue paperwork appropriate to the chosen payment option.

Payment Terms
An invoice will be issued on confirmation of the course. Payment is due on receipt, and should be received
by the QRP international at least 14 days prior to the course commencement date. Payment is due immediately should the booking be made within 14 days of the course commencement date. If for whatever reason payment is not received, attendance of the course will not be permitted.

All course fees shown in this schedule are exclusive of Value Added Tax (VAT) which should be added to
the amount shown at the ruling rate at the time of booking the course. (please contact your local office for more information about the Vat regime applied)

Cancellations and Transfers
While cancellations and course transfers are not unusual, once a course has been purchased the customer
must attend the workshop element within one calendar year of the original date of purchase. Transfers
beyond this point will not be permitted.

Cancellations and transfers will only be accepted if made in writing and received at least 10 working days  before the start of the course. Where cancellations or transfers are made 10 working days  or less prior to the start of the course a charge equivalent to 100% of the course fee will be payable.

Course Changes
QRP INTERNATIONAL reserves the right to cancel or to reschedule any course 3 working days before the date of the commencing course  and will advise the customer as soon as this change is known. QRP INTERNATIONAL will use all reasonable endeavours to avoid changes of this nature. When this is unavoidable QRP INTERNATIONAL will refund, in full, all monies paid by the customer, or at the customer’s option apply all monies to a rescheduled or alternative course.

Warranty and Liability
While QRP INTERNATIONAL will help to identify the appropriate course, the customer accepts that it is their responsibility to verify that the courses are suitable for the requirements of the delegate attending a particular course and that the delegate has the necessary level of competence to be able to achieve the objectives of the course.

Copyright
The copyright and all other intellectual property rights in all course materials shall remain the sole and
exclusive property of QRP international. You undertake that you will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running your own courses.

Force Majeure
QRP INTERNATIONAL shall be entitled to delay, cancel delivery or to reduce the amount delivered if it is prevented from, hindered in or delayed in the provision of Services through any circumstances beyond its reasonable control including, but not limited to, strikes, lock-outs, accidents, war, governmental actions, national emergency, acts of terrorism, protests, riot, civil commotion, explosion, flood, epidemic, fire..

Privacy

Your privacy is very important to QRP International. That’s why we abide by privacy laws. This means your personal information is safe with us and that we won’t abuse them. We’d like to inform you about what we do with your data at our website www.qrpinternational.com.

QRP International is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.

How We Collect and Use Personal Data

We may collect and/or process your Personal Data only as stated in this Policy, for the purposes described below. We do not sell, share or transfer Personal Data to third parties, other than in the specific circumstances described in sections “Disclosure of Personal Data to Third Parties”

Training & Certification Services

QRP International provides training and and certification services. We may collect your Personal Data (including name, address, email address, phone number, ) to deliver training and certifications.

Some of our training and certification Services are offered in cooperation with other organisations that provide online training platforms and examinations services. We may share your Personal Data with those online training platforms and examination services to the extent necessary to provide you training and certification Services. We require Partners to comply with data protection law, but we are not directly responsible for their privacy practices. For information on those practices, please refer to the privacy policies of the Partners.

 Handling your order

We will use your personal data when handling your order. For this purpose, we use your invoice details, name, surname, phone number, email address. We have a legitimate interest in doing this.

Disclosure of Personal Data to Third Parties

We never sell your Personal Data or disclose it to third parties for marketing purposes

We may disclose Personal Data to third parties in the following circumstances:

  • if we have obtained your consent to do so
  • as part of the Training Services, including:
    • sharing with online training platfors to access online training services
  • as part of the Certification Services, including:
    • sharing with the Examination Institute where you need to take your examination

Changes to this Privacy Statement

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes. Please check the release date at the top of this statement to make sure you are aware of our latest version.

Inspection and Modification of your Data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:

  • Being informed on which personal data we have and what we are using it for;
  • Inspection of the personal data that we keep from you;
  • Having incorrect data corrected;
  • Request to delete outdated personal data;
  • Revoke your consent;
  • Object to certain uses.

Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.

Contact details

QRP BELGIUM

Marcel Broodthaersplein 8
1060 Sint-Gillis, Brussels
Tel. +32 (0) 2 80 81 014
Email: belgium@qrpinternational.com