Choose your Country and language
Choose your Country and language
Home/Articles & Case Studies
Articles & Case Studies

Articles & Case Studies

Welcome to our download Area! Here you can find various interesting case studies, ebook, glossaries, templates and much more about Best Practices. You can download all documents free of charge.
Register to our Newsletter to remain up-to-date and receive new content twice a month!

Filter Downloads for
  • QRP International
    ITIL - ITIL 4 - IT Management -
    English

    The 7 ITIL guiding principles are universal and enduring. They provide guidance, encourage decision making and promote continual improvements at all levels. Following ITIL’s guiding principles, you will create bigger value for all stakeholders involved in your organisation.

  • QRP International
    ITIL - ITIL 4 - IT Management -
    English

    ITIL is the most widely used IT service management framework in the world. We have collected 7 ITIL FAQs and provided you with the answers.

  • QRP International
    ITIL - ITIL 4 - IT Management -
    English

    It’s hard to believe that the IT Infrastructure Library (ITIL®) has been around for 20 years. ITIL is the most widely used IT service management framework in the world. But what is ITIL and what are its origins? Why might ITIL be of interest to an organisation? What are the benefits of ITIL? Which companies are using ITIL? Find the answers in this free downloadable infographic!

  • QRP International
    ITIL - ITIL 4 - IT Management -
    English

    ITIL 4 is an adaptable framework for managing services within the digital era. The ITIL 4 certification scheme can be adapted to the learning requirements of the individual and the organisation. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge. Download the brochure to discover more!

  • AgilePM - PRINCE2 - MSP - PMP - ITIL - Togaf - Scrum - PRINCE2 Agile - Change Management - MoP -
    English

    The QRP Course Brochure holds an overview of all courses that QRP currently offers. Also includes general information of the QRP services.

  • QRP International
    AgilePM - PRINCE2 - MSP - PMP - ITIL - Togaf - Scrum - PRINCE2 Agile - Change Management - MoP -
    English

    QRP International offers three different formats to help you get certificated. We offer On-site, Virtual and E-learning training. In quality they are all alike, the only difference is what fits your needs and objectives. Both the On-site and the Virtual courses can be held inhouse (with your colleagues only) and open (with other professionals from different fields). This whitepaper explores the three different formats and the unique benefits.

  • QRP International
    AgilePM - PRINCE2 - MSP - PMP - ITIL - Togaf - Scrum - PRINCE2 Agile - Change Management - MoP -
    English

    We offer our courses On-site, in our Virtual Classroom and have some E-learning training available. All will help you get certificated and all are equally in quality. The only difference between the three formats? Your objectives and expectations! Learn what format best fits your needs. This infographic gives you a clear overview.

  • QRP International
    AgilePM - MSP - PMP - ITIL - Togaf - Scrum - PRINCE2 Agile - MoP - P3O - COBIT -
    English

    Explore our latest way of teaching; QRP’s Virtual Classroom. This brochure will answer all your important questions. It will explain the structure of the Virtual Classroom and why you will love it!

  • QRP International
    AgilePM - PRINCE2 - MSP - PMP - ITIL - Change Management - MoP - P3O - DevOps - Open PM² -
    English

    Download our Training Catalogue and find the right course for you and your organisation, including PRINCE2, Agile, Scrum, PMO and IT training. QRP International is an Accredited Training Organisation (ATO) and delivers accredited training services in the following areas: project (PRINCE2, Scrum, Agile, PM2) programme, PMO Management, IT Service Management and Change Management.
    Each course is listed with:
    – description,
    – ideal target audience,
    – objectives,
    – training programme.
    It’s an easy way to have an overview of all our training services, and a useful document to keep at hand for future use.

  • QRP International
    ITIL - IT Management -
    English

    Download the ITIL 4 Training Programme: a practical document with all the info about the new ITIL version 4 course, certification levels, target audience, objectives and the complete programme for each day of training.

  • PeopleCert
    ITIL - IT Management -
    English

    ITIL 4 is the latest version of the world’s most popular ITSM framework. Download the brochure to find out its benefits!

  • PeopleCert
    ITIL - IT Management -
    English

    IT Service Management framework is widely recognized  to be the most enabled IT best practice.  Download the brochure to find out its benefits!

Go to Top