Change Agent

In today’s fast-changing world, the ability to lead and adapt through transformation is more valuable than ever. Whether you're an experienced professional looking to enhance your impact or you're just beginning your journey into change leadership, our certifications can equip you with the mindset, skills and tools to drive and facilitate meaningful change in any organisation. Discover the certification that aligns with your goals and lead the change with confidence!

The Change Agent is responsible for facilitating and supporting change initiatives within an organisation. Whether a manager, employee, or external consultant, the Change Agent helps integrate new ways of working into existing processes. He/she plays a key role in promoting both the project-related aspects of change and the behavioral shifts needed for success.
The most Important
Competences:
Influence and Relationship Management Influence and Relationship Management Influence, negotiation, and relationship orientation are crucial skills for driving change through others.
Strategic Thinking and Business Awareness Strategic Thinking and Business Awareness Knowledge of the business and the ability to align change initiatives with broader goals to ensure relevance and impact of the change.
Flexibility and Persistence Flexibility and Persistence Change is not linear — being adaptable while maintaining commitment is key to making transformation stick.
The Training
we Recommend
Agile Change Agent The Agile Change Agent certification builds practical skills in both agile and change management to support effective transformation initiatives. It helps Change Agents navigate complex, continuous change by bridging the gap between traditional change approaches and Agile delivery. Discover more
Agile Change Agent
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Agile Change Agent
Recommended for - Change Agents operating in Agile or fast-evolving environments

- Change Agents working closely with Agile teams or within organisations adopting Agile methodologies

-Individuals leading or facilitating transformational change initiatives

- Professionals supporting organisational change across diverse project methodologies

- Professionals guiding transitions in complex, dynamic organisational settings
What it offers Cutting-edge techniques and practical tools to ensure that change initiatives are successfully embedded, adopted and deliver benefits across the organisation The ability to design a clear, actionable roadmap with processes, activities and key information to manage any type of change — from large-scale transformations to smaller, incremental improvements Guidance on supporting behavioural change alongside product or service evolution
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Change Management The Change Management® certification provides a comprehensive, structured approach to managing organisational change. It focuses on understanding the people's side of change and equipping them with practical tools to ensure successful transformation across all levels of an organisation. Discover more
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change management_change agent
Recommended for - Change Agents who want to formalize and strengthen their skills in change management

- Professionals looking to implement structured change processes within their organisations

- Those responsible for guiding teams through significant organisational shifts
What it offers A solid foundation in change management principles, frameworks and best practices Tools to plan, manage and execute change initiatives effectively Techniques to engage and empower individuals throughout the change journey, fostering successful adoption and sustainability
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PMP As a Change Agent, managing projects effectively is key to driving sustainable transformation. PMP® is a known Project Management certification standard. PMP equips with a comprehensive set of skills to lead complex change initiatives from start to finish, ensuring that projects align with organisational objectives and are delivered on time and within scope. Discover more
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pmp_change agent
Recommended for - Change Agents leading large-scale transformation projects or cross-functional initiatives

- Professionals looking to formalize their project management expertise to complement their change leadership skills

- Those seeking to manage change initiatives more effectively, from planning to execution

Experience in Project Management is required to take the examination.
What it offers A https://www.qrpinternational.lu/wp-admin/admin.php?page=wpseo_dashboardstructured approach to managing projects, ensuring alignment with organisational goals and smooth execution Project management skills necessary to execute change initiatives with precision, while balancing scope, cost and timeline pressures Empowers to handle the complexity of change and deliver results that stick A globally recognized framework that enhances your ability to deliver successful change initiatives
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MSP As a Change Agent, managing programmes of change effectively is crucial for achieving strategic organisational goals. MSP® equips Change Agents with a structured approach to managing complex transformations, focusing on benefits realization, stakeholder engagement at a programme level and the coordinated delivery of change across various projects. Discover more
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msp_change agent
Recommended for - Change Agents overseeing multiple projects or large-scale transformation programmes

- Professionals responsible for aligning strategic objectives with project execution

- Professionals involved in long-term, complex change initiatives requiring structured programme management

Change leaders working in highly regulated or strategically evolving environments
What it offers A proven approach to managing transformational change through coordinated programmes Tools to align vision, leadership and project delivery for long-term business benefits Guidance on engaging stakeholders, managing risks and ensuring governance in complex change environments
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PRINCE2 PRINCE2® is a process management method that offers a flexible framework for managing projects, making it ideal for Change Agents overseeing structured transformations. Discover more
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prince2_change agent
Recommended for - Change Agents managing complex, large-scale projects with multiple stakeholders

- Professionals who want a structured methodology to ensure successful change implementation

- Those seeking a framework that can be adapted to fit both large and smaller, incremental change efforts
What it offers Defined processes, roles and responsibilities to ensure consistent delivery of change projects A well-defined framework that integrates with change management practices, making it easier to drive organisational change
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Design Thinking The DTMethod® is a problem-solving methodology that focuses on understanding the user, challenging assumptions and redefining problems to identify alternative strategies and solutions. For Change Agents, this approach enables them to develop innovative, user-centered solutions and foster a mindset of continuous improvement throughout change initiatives. Contact us for more info
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Design_Thinking
Recommended for - Change Agents who wish to adopt a user-centered approach to managing and facilitating change

- Professionals looking to create solutions that meet the actual needs of stakeholders and ensure better adoption of change

- Individuals who want to lead innovation-driven change processes while maintaining a focus on people and their behaviors
What it offers A creative, structured process to drive innovation and solve complex problems during change initiatives Tools to empathize with stakeholders, prototype solutions and to iteratively test changes, ensuring they meet user needs and expectations A framework for creating an agile, collaborative environment where feedback and iteration are encouraged, making change more adaptable and sustainable
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SAFe SAFe® is an agile management framework. As a Change Agent, managing change at scale requires more than just technical know-how; it involves leading teams through cultural and organisational shifts. The SAFe certification empowers to navigate the complexities of scaling Agile across the entire organisation, ensuring that change initiatives are aligned, sustainable and deliver long-term results. Discover more
SAFe_training
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SAFe_training
Recommended for - Change Agents involved in large-scale Agile transformations or working within organisations adopting Agile methodologies
What it offers Tools and techniques to coordinate and align multiple teams, ensuring collaboration and consistency in change efforts Best practices for ensuring that change is not only embraced but also sustained at every level of the organisation
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Questions and Answers
Do I receive a certificate at the end of the course?
Yes, if you pass the official examination. All our courses include the certification exam.* Once you have passed the exam, you will receive an official certification. *except for the PMP course, for which the exam must be booked directly with PMI.
Are the courses online or on-site?
We offer on-site classroom (in Luxembourg) and virtual courses, with a live trainer. For some courses, such as Agile Change Agent and PRINCE2, we also offer E-learning.
What kind of support do you offer?
Our team supports you in every step: from course selection, organisation and delivery to post-course support.
Your training partner for more than 20 years
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More than 50 000 professionals trained
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