Every organisation relies on technology to deliver its services. But how do you know which technology you actually need? And how do you make sure today’s investments support where your organisation needs to be tomorrow?

Enterprise Architecture helps organisations answer these questions by connecting business needs, technology, architecture and implementation.

In this practical webinar, our TOGAF® trainer Joost Bertrem will introduce the role of Enterprise Architecture and show how TOGAF® can help organisations optimise fragmented environments, align change with strategic direction and create a clear roadmap from the current state to the future state.

We will look at how Enterprise Architecture can help organisations connect strategy, business, data, technology and investments, while creating an integrated environment that supports the delivery of business strategy and remains responsive to change.

We have also invited Nicolas Despontin, an Enterpise Architect, who has recently followed a TOGAF® course with QRP International and applied Enterprise Architecture in practice. He will share his experience, challenges he faced and how eventually he has translated the principles into their organisation.

Register now!

Objectives

By the end of this webinar you will:

• Understand what Enterprise Architecture is and why it matters to organisations
• Discover how Enterprise Architecture connects business needs, services and technology
• Learn how to move from understanding what an organisation needs to defining the right architecture
• Explore how TOGAF® can support architecture development and implementation planning
• Understand how Enterprise Architecture can help organisations make better technology investments
• Get practical insights from a real-life Enterprise Architecture case
• Understand how Enterprise Architecture can connect strategy, business, data, technology and investments
• Discover how to describe both the current state and future state of an enterprise
• Learn how enterprise roadmaps can help bridge the gap between the current and future state
• Explore how Enterprise Architecture can help align change activities with strategic direction and expected value
• Have the opportunity to ask questions to an experienced TOGAF® trainer and practitioner

Target audience

This webinar is aimed at professionals involved in IT strategy, digital transformation and technology decision-making, including:

• Enterprise and Solution Architects
• IT Managers and IT Directors
• Digital Transformation professionals
• Business and IT leaders
• Project and Programme Managers working on technology initiatives
• Professionals involved in technology investment and planning

It is also suitable for professionals who want to understand how Enterprise Architecture can help connect business objectives with technology decisions.

From current state to future state: creating an enterprise roadman

Enterprise Architecture provides a view of the organisation that helps manage complexity, support continuous change and manage the risks of unintended consequences.

By describing both the current state and the desired future state, organisations can identify the gaps between them and create an enterprise roadmap to guide the change.

During the session, we will explore how Enterprise Architecture can help:

• Link strategy, business, data, technology and investments
• Optimise fragmented legacy processes and technologies into a more integrated environment
• Combine legacy environments with emerging technologies and new opportunities
• Align change activities with the strategic direction of the organisation
• Identify the optimal path to realise expected value
• Create a roadmap from the current state to the future state

Real-life case: From training to implementation

Theory is only useful when it can be applied.

To demonstrate what this looks like in practice, we have invited a professional who recently followed a TOGAF® course with QRP International to share his experience.

The practical case he will share, will provide an opportunity to see how the concepts discussed during the webinar can translate into real organisational change.

Speaker

Joost Bertrem – Consultant Service Management and Enterprise Architecture & ITIL and TOGAF® Trainer.

Joost helps organisations adapt to change and move from strategy to sustainable implementation. He has extensive experience in service management and enterprise architecture, with a strong focus on creating practical solutions that deliver value. Joost is known for his pragmatic approach, working with everyone from management to the workfloor.

Nicolas Despontin – Enterprise architect at Mutualité Partenamut.

Nicolas recently followed our TOGAF® Foundation EA training and will  share the practical case of applying the theory.

Why Attend?

Technology investments can be significant, complex and difficult to reverse. Enterprise Architecture provides a way to make those decisions with a clearer view of the organisation’s needs, its current environment and its future direction.

By taking a holistic view across the enterprise, EA can help organisations move beyond fragmented processes and technology towards an integrated environment that supports business strategy and enables continuous change.

Practical Information

Format: Online webinar
Date: 27 October 2026
Time: 11:00
Duration: 60 minutes, including Q&A
Language: English
Attendance fee: FREE! Registration required

Registration

Secure your place today and discover how Enterprise Architecture can help your organisation make better technology decisions. Subscribe directly using the link below.

Register now!

As an IT Professional, you are responsible for delivering high-quality IT services that meet the needs and expectations of your customers and stakeholders. Having a solid understanding of the ITIL Framework and how it can benefit your IT environment, will help you manage IT resources, processes, and risks effectively and efficiently.

The ITIL Framework can help IT service management to align IT services with business objectives and outcomes. ITIL covers the entire IT service lifecycle, from strategy and design to operations and improvement. ITIL also provides guidance on how to adopt and adapt to emerging technologies and trends, such as cloud computing, automation, AI, DevOps, Agile, and more.

What You Can Expect

Various topics in the light of the IT Service Management Landscape in 2025. Our theme will be “Understanding ITIL Better: From Theory to Practice“.

Speakers and Agenda of the Day

8:45AM Registration
9:10AM Welcome and Agenda for the Day
9:15AM Why ITIL is a Game-Changer in Business – Kaïs Albassir , ITIL Trainer & Consultant | Self-employed | QRP International

Business operations are shaped by national and European regulations, and staying compliant is more crucial than ever. In his presentation Kaïs Albassir will show you how ITIL can help your organisation seamlessly adapt to GDPR, NIS2, and upcoming legal changes—ensuring efficiency, security, and compliance with ease.

9:45AM A Message from Hans: the OAT journey in applying ITIL
10:00AM Roundtable Discussion – Scenarios for unlocking an ITIL budget, and unlocking budget with ITIL
10:30AM Coffee Break
10:45AM Challenges of the Modern Digital Service Management – Roman Jouravlev, ITIL Senior Architect | PeopleCert

The world of technology is changing at an unprecedented pace. It is hard for business and technology leaders and professionals to stay up to date, prepared, and relevant. The rise and fast adoption of Generative AI, a continuing digital transformation, combined with new challenges and risks – and new regulations to address them… At the same time, most organisations continue struggling with the core areas of technology management: leadership, culture, continual improvement, strategic fit, skills and competencies.

Let’s discuss how we should address these old and new challenges, and how ITIL can help. Join us for reflection, fruitful discussion, and actionable advice.

11:30AM Roundtable Discussion – If I were an ITIL architect…What would I need from ITIL tomorrow?
12:00PM Conclusion, Closure, Q&A
12:30PM Networking Lunch
14:00PM End

Why You Should Attend

Maybe you have already followed an ITIL Foundation or Intermediate course, passed the exam and are now a proud owner of an ITIL certificate. But what do you do next, how do you actually apply ITIL on a daily basis? ITIL is created to adopt and adapt, to tailor to your organisation, but that is easier said than done.

Whether you are already ITIL certified or completely new to ITIL: this Conference will allow you to navigate IT services more effectively and connect to other IT professionals.

In a nutshell:

• Discover different aspects of the ITIL Framework
• Experience Continual Improvement in ITIL for yourself
• Talk to our experts
• Get inspired and share your concerns with your peers
• Get 4 CPD Points and/or 4 PDU!

Where and When?

• Location: Park Inn, 45-47 Avenue de la Gare, Luxembourg City
• Date: May 20, 2025
• Start time: 9:00
• End time: 14:00
• Language: English
• Catering: Soft drinks, water, coffee, tea and sandwiches included
• Attendance fee: FREE! Registration required
• Inscription: To Enroll please fill in the form below and click on “Register Now”

MORE INFORMATION

For more information about the content, contact us and we will reply to you with a mail or call as soon as possible.

NOTE: This conference is an information session containing interactive elements. We have limited seats available.

To be truly Agile, an organisation needs to operate in a very different way, with leadership, values and norms all reinforcing the culture.

The Agile Culture Pulse Survey is a tool developed by the Agile Business Consortium that is focused on helping individuals and teams assess the state of their organisation’s agile culture.

Business agility, whether for businesses or for professionals, is concerned with the adoption and evolution of values, behaviours and capabilities that enable you to be more adaptive, creative and resilient.

Together with Richard Campbell from the Agile Business Consortium we will dive into the topic of Cultural Agility. We will aim to answer the question: “How Agile are You?”, and give insights into the level of cultural agility in your organisation, highlighting areas in which you might excel and others that might require some attention.

When: Tuesday 25 June, 2024
Time: 11:00 –  13:00 CEST

What you can expect

This is not another “sit-in and listen” webinar. We will split-up in small groups and discuss the Agile Culture Pulse Survey. Then we will come back to the bigger teams and share our learnings.

What you will learn 

Most organisations fail in their agile progress because they have defined what direction to go but find it difficult to get there. Our objective is for you to learn which factors are blocking you from becoming more agile. And, if applicable, what is particular about your organisation.

You will take home some actionable items to improve the organisational culture in your organisation.

We cordially invite you to take the Agile Culture Pulse Survey before the event so that we can elaborate upon the results during our breakout sessions.

Subscribe now! We have a limit of 30 participants for this event.

To be truly Agile, an organisation needs to operate in a very different way, with leadership, values and norms all reinforcing the culture. Business agility is concerned with the adoption and evolution of values, behaviours and capabilities that enable businesses and professionals to be more adaptive, creative and resilient when dealing with complexity, uncertainty and change.

‘Agile’ is a very broad and general term: there are many methods and frameworks that fall under this umbrella term, and it is often difficult to recognize which one could fit the needs of professionals and organisations.

ABOUT THE CONFERENCE
Have you ever wondered if your project might have had better success if you had used a different methodology? In this conference, we will explain what an agile organisation looks like and why agility is important. In a very interactive way, our expert will be asking for your experiences with agile so far to learn from each other.

What does ‘Agile’ mean? In this workshop you will experience the agile mindset through a game. Starting from a simple concept, we will simulate an agile production process. You will learn that working together, everyone can achieve their goals.

WHY SHOULD YOU ATTEND?

• Discover how different aspects of agile practice can lead to business agility
• Experience the agile way for yourself to grow in your personal and professional life
• Talk to our experts
• Get inspired and share your concerns with your peers
• Get 4 PDU!

ABOUT THE EXPERTS

Agile Business Consortium

The Agile Business Consortium is an independent professional body dedicated to advancing business agility worldwide in accordance with a defined set of professional standards and a code of practice.

Guy Theunis

Accredited Freelance Trainer at QRP International. Guy is accredited for PRINCE2®, PRINCE2® Agile, AgilePM®, Scrum Master, Scrum Product Owner and PM². He has over 20 year of experience in Project Management for different industries, among which IT, automation in healthcare, food, logistics and production.

WHERE & WHEN?

• • Location: Park Inn, 45-47 Avenue de la Gare, Luxembourg City
  • Date: Thursday 30 November 2023
  • Agenda:
    8:30 – Registration
    9:00 – Welcome!
    9:10 – A Framework for Business Agility
    10:15 – Coffee Break + Networking
    10:45 – The Agile Experience
    11:40 – Closing Speech by QRP
    11:50 – Q&A
    12:30 – Lunch + Networking
    14:00 – End
  • Language: English
  • Attendance fee: FREE! Registration required
  • Inscription: to enroll please fill in the form below and click on “Register Now”

Please note our Conference has limited seats! You will receive a confirmation of your participation within two weeks of the start of the event.

MORE INFORMATION
For more information about the content, contact us and we will reply you as soon as possible.
This conference is an information session containing interactive elements. This session will not give you any formal qualification on Best Practices.

This event is co-hosted with the Agile Business Consortium.

Are you looking for a light, lean, concrete and equipped project methodology? Participate in our webinar and discover PM², the European Commission’s project management method.

PM² is a flexible and modular project management methodology that can be adapted according to the needs of any project. It consists of three main phases: initiation, planning and execution. The methodology also includes monitoring and evaluation activities to ensure the project’s quality.

PM² is designed for use in projects of all sizes and complexities. It is particularly suitable for projects that involve multidisciplinary teams and external partners, such as research and development projects.

To help project management professionals better understand and apply the PM² methodology, we are hosting a free webinar. This webinar will cover the main concepts and practices of PM².

PM² Project Management: harmonisation and united in diversity – Webinar

We invited our expert Natacha Brenner to host the webinar. In just 30 minutes she aims to provide an overview of the PM² methodology and seek to clarify what makes the methodology stand out.

Our expert will highlight the advantages of using PM² in an interactive way. Questions and active participation are encouraged!

Please register here!

Would you rather attend the webinar in French? Please find more info here about our webinar on June 15.

QRP International has a long experience in organising training for project, programme and portfolio managers. QRP has assisted many professionals and their organisation in setting up and running a PMO (Project Management Office). Following a training is a first step in getting inspired. Translating this inspiration into practice is the second step. In traditional training, this is not part of a course and each delegate is left alone. The road to successfully implement what you have learned is often hard and lonely as a strategic PMO is just a few people or sometimes exists only of one person within a large organisation.

ABOUT THE USER GROUP

This user group has the aim to respond to this need. The goal is to bring similar backgrounds and profiles together to discuss specific topics within PMO management. This session will be guided by a PMO expert that will manage the discussion.

WHY SHOULD YOU ATTEND THIS WORKSHOP?

• Discuss your doubts and issues on setting up and running a PMO
• Discover practical solutions of others
• Talk to an expert trainer/consultant
• Get inspired
• Get 1,5 PDU!

SPEAKER DISCUSSION TOPICS

Speaker: Dominique-Vautrot Schwarz, Portfolio Management Officer at POST Luxembourg

In her presentation, Dominique will share how POST Luxembourg has capitalized on Human Change Management to overcome Enterprise PMO pitfills. Setting up an Enterprise PMO is usually a long run full of potential pitfalls, depending on the context, size and awareness of the organisation. POST Luxembourg launched its E-PMO in 2018 and decided to apply Human Change Management practices from the very beginning. We will hear and discuss together about the experiences made and concrete results achieved.

WHERE & WHEN?

• • • Location: Spaces Place de la Gare – 5 Place de la Gare – Luxembourg
    • Date: Wednesday 23rd of November
    • Time: 17h30 – 19h00 – registration starts at 17h00
    • Language: English
    • Catering: Soft drinks, water, coffee, tea and sandwiches foreseen
    • Attendance fee: FREE! Registration required
    • Inscription: to enroll please fill in the form below and click on “Register Now”

MORE INFORMATION
For more information about the content, contact us and we will reply you with a mail or call as soon as possible.

NOTE: This user group is an information session containing interactive elements. This session will not give you any formal qualification Best Practices.