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Tips and Interviews

Business Improvement with Data and AI Tools: A CEO’s perspective

How can your organisation take its first steps towards adopting AI processes and tools? Read our interview with Guy Ballantine to hear the perspective of a CEO, Senior Advisor and Board Member with decades of experience in international contexts.
Date: 04/11/2025| Category: Tips and Interviews|

Alone we go fast, together we go further: Interview with Pierre-Yves Dyon and Coralie Therssen

In this interview Pierre-Yves Dyon and Coralie Therssen share insights on successful teamwork in IT service management projects, offering tips about communication, collaboration, and adopting new tools.
Date: 27/05/2025| Category: Tips and Interviews| Tags:

ITIL Implementation: A consultant’s perspective – Interview with Alessio Sciuto

Alessio Sciuto, ITIL trainer and consultant, describes the most common mistakes and techniques needed for a successful ITIL implementation. Read our blog to learn more!
Date: 01/04/2025| Category: Tips and Interviews| Tags:

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

In this interview, Roman Zhuravlev shared his journey as the Development Manager and Senior Architect at PeopleCert. He shares key lessons, important insights and his view on the future of ITIL.
Date: 25/03/2025| Category: Tips and Interviews| Tags:

Agile PMO: Embrace, Inspect and Adapt – interview with Philippe Ribue

As a legacy public organisation, the PMO needs to redesign its mission. This means being more customer-focused and creating added value, versus decreasing bureaucratic and old-fashioned processes. Philippe Ribue speaks from his role as Organisational Change & Program Manager.
Date: 17/12/2024| Category: Tips and Interviews|

The ITIL Journey: from Theory to Practice – Interview with Pierre-Yves Dyon

Following training in the ITIL Framework is the first step. But how do you progress from there and apply the practices to your organisation? In this interview Pierre-Yves shares his experience at Easi.
Date: 10/10/2024| Category: Tips and Interviews| Tags:

The 9 Most Common ITIL Implementation Mistakes and How to Avoid Them

"In your opinion, what are the 3 most common mistakes made when implementing ITIL? And what are your suggestions for avoiding them? "We asked three of our trainers and experts to answer these two questions.
Date: 28/05/2024| Category: Tips and Interviews| Tags:

Project Management in the automotive industry: Interview with Andrea Franco

"The project manager is the captain, the figure to whom all must refer in order to accomplish the mission”. Learn about which soft and hard skills have been the most important in the successful career of Andrea Franco, Vice President HR at Marelli and Advisory Board member of QRP.
Date: 21/05/2024| Category: Tips and Interviews|

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