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Literature

Literature

QRP International has a full selection of recommended reading for professional qualifications. Select the book you wish to buy by clicking on Order.

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  • itil 4 CDS_create deliver and support
    ITIL 4 Managing Professional: Create, Deliver and Support
    : AXELOS
    :
    ITIL 4
    English

    Create, Deliver and Support forms one publication in the essential supporting guidance for the Managing Professional certification pathway within ITIL 4.

    This guide covers ‘core’ service management activities and focuses on the integration of different value streams and activities to create, deliver and support IT– enabled products and services whilst also covering supporting practices, methods and tools.

    ITIL 4 Managing Professional: Create, Deliver and Support will:

    • enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market
    • cover service performance and will give practitioners an understanding of service quality and improvement methods
    • act as a reference guide that practitioners can use in their work, further studies and professional development.
    Price:
    112 Euro
  • itil 4 HVIT_high velocity it
    ITIL 4 Managing Professional High-velocity IT
    : AXELOS
    :
    ITIL
    English

    High-velocity IT forms one publication in the essential supporting guidance for the Managing Professional certification pathway within ITIL4.

    This guide explores the ways in which digital organizations and digital operating models function in high velocity environments.

    ITIL 4 Managing Professional: High-velocity IT will:

    • help practitioners to operate in a similar way to successful digitally native organizations
    • cover the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic testing focusing on rapid delivery of products and services for maximum value
    • act as a reference guide that practitioners can use in their work, further studies and professional development.
    Price:
    112 Euro
  • itil-4-DSV_drive-stakeholder-value
    ITIL 4 Managing Professional Drive Stakeholder Value
    : AXELOS
    :
    ITIL
    English

    The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation.

    ITIL 4 Managing Professional: Drive Stakeholder Value includes all types of stakeholder engagement and interaction between a service provider and their customers, users, suppliers and partners.

    The ITIL 4 Drive Stakeholder Value guidance will:

    • focus on the conversion of demand into value through IT services
    • helps professionals to always keep the customer and their customer journey in mind when developing their services.
    Price:
    112 Euro
  • itil 4 DPI_direct plan improve
    ITIL 4 Managing Professional: Direct Plan and Improve
    : AXELOS
    :
    ITIL
    English

    The ITIL 4: Direct, Plan and Improve book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation.

    • Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
    • Align tactical and strategic activity
    • Improve the direction of organizational change
    • Encourage a culture of continual improvement
    • Ease leadership decision making
    • Helps you pass your Direct, Plan and Improve exam
    • Reference guidance for day-to-day problems for IT Professionals
    Price:
    112 Euro
  • itil-foundation-itil-4-2
    ITIL® Foundation, ITIL 4 edition
    : AXELOS
    : TSO (The Stationery Office)
    ITIL
    English

    ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.

    The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization’s activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

    Price:
    52 Euro
  • 2017 Edition - Réussir le Management de Projet avec PRINCE2
    : Axelos
    : TSO (The Stationery Office)
    PRINCE2 2017
    French

    The updated PRINCE2 2017 guidance, first update since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project. This NEW edition is finally available in French.

    Price:
    118 Euro
  • PRINCE2® Handbook
    : AXELOS
    : TSO (The Stationery Office)
    PRINCE2 2017
    English

    This handbook is derived from the 2017 title, ‘Managing Successful Projects with PRINCE2’. This handbook condenses the 2017 edition into a concise and handy format, making it an ideal quick reference guide for all PRINCE2 practitioners

    This title should be used in conjunction with Managing Successful Projects with PRINCE2 2017 Edition which contains full details of the method.

    PRINCE2 (Projects in Controlled Environments) has a new emphasis on tailoring and is an easy to follow structured project management method suitable for any type of project. The processes and techniques in PRINCE2 will help your project team cope with the risks, challenges and opportunities of today’s rapidly changing environment.

    Price:
    12 Euro
  • Directing successful Projects with PRINCE2 2017
    Directing Successful Projects with PRINCE2
    : AXELOS
    : TSO (The Stationery Office)
    PRINCE2 2017
    English

    This guide explains the roles and responsibilities of the project board and the behaviours they should display to direct project work efficiently, consistently and, above all, successfully.

    Price:
    65 Euro
  • Managing Successful Projects with PRINCE2® 2017 Edition
    : Axelos
    : TSO (The Stationery Office)
    PRINCE2 2017
    English

    PRINCE2 is firmly established as the world’s most practiced method for project management and is globally recognized for delivering successful projects.

    The updated 2017 guidance, its first since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project.

    The new 2017 edition publication is the manual from which the syllabus and the examinations are set and supports the new updated PRINCE2 qualification for both Foundation and Practitioner examinations.

    Price:
    118 Euro
  • PRINCE2® Pocketbook
    : Axelos
    : TSO (The Stationery Office)
    PRINCE2 2017
    English

    The PRINCE2® pocketbook has been specifically designed for Accredited Training Providers. The pocketbook is a light touch guide to PRINCE2 which provides useful pre-course reading to delegates, helping them acquire a basic understanding of the methodology, without going into too much depth prior to the PRINCE2 course.

    PRINCE2 (Projects in Controlled Environments) is an easy to follow structured project management method suitable for any type of project. The processes and techniques in PRINCE2 will help your project team cope with the risks, challenges and opportunities of today’s rapidly changing environment.

    Price:
    5 Euro

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