ITIL 4 Specialist: Drive Stakeholder Value Course
The ITIL 4 Drive Stakeholder Value (DSV) provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.
ITIL DSV focuses on the conversion of demand into value via IT-enabled services and on the customer journey. It provides candidates with the tools to increase stakeholder satisfaction by co-creating value which is integral to business success in the modern service economy.
This is a unique module that drives IT professionals to interact with stakeholders to influence and improve the user experience.
Duration
4 half daysLanguages
English, FrenchAmount
€ 1 350 + VAT
Included
- ITIL 4 Drive Stakeholder Value Exam
- Take2: Free Exam Resit
- Live Expert Guidance
- Pre-Course Study Guide
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
12-13-14-15 April 2021 | Virtual | |
7-8-9-10 June 2021 | Virtual |
Virtual
Location
LuxembourgDuration
3 days, 21 hoursLanguages
EnglishAmount
€ 1 650 + VAT
Included
- ITIL 4 Drive Stakeholder Value Exam
- Take2: Free Exam Resit
- Pre-Course Study Guide & Course Handouts
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
8-9-10 March 2021 | Luxembourg | |
7-8-9 June 2021 | Luxembourg |
Luxembourg
ITIL Drive Stakeholder Value Course Calendar
location | language | date_long | price_long | confirmed_available | book |
---|---|---|---|---|---|
Luxembourg | English | 8-9-10 March 2021 | € 1650 | Seats Available | Book now |
Virtual | French | 12-13-14-15 April 2021 | € 1350 | Seats Available | Book now |
Luxembourg | English | 7-8-9 June 2021 | € 1650 | Seats Available | Book now |
Virtual | English | 7-8-9-10 June 2021 | € 1350 | Seats Available | Book now |
Luxembourg | English | 7-8-9 June 2021 | € 1650 | Seats Available | Book now |
Virtual | French | 28-29-30 June-1 July 2021 | € 1350 | Seats Available | Book now |
Luxembourg | English | 27-28-29 September 2021 | € 1650 | Seats Available | Book now |
Luxembourg | English | 6-7-8 December 2021 | € 1650 | Seats Available | Book now |
Luxembourg
Virtual
Ask for more information
If you have any questions or would like to receive further information please do not hesitate to contact us using the form.
- 20+ years of experience
- 20,000+ professionals trained
- Only accredited training
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